Audi is developing bots to carry out monotonous tasks for employees at its PC workstations, so employees can concentrate on complex and value-adding tasks.
Audi is now developing bots to carry out monotonous tasks for employees at PC workstations.
The digital robots can perform tasks such as entering data or creating standardised reports faster, more efficiently and without errors. The company wants to relieve its employees of such work so that they can concentrate on complex and value-adding tasks. For this purpose, Audi built up development expertise in the area of Robotic Process Automation (RPA) last year. In mid-2019, Audi IT founded a centre of excellence that provides the central platform for RPA.
Employees with PC workstations are also receiving help from robots in the form of a digital assistant called 'Audi myMate.' After a pilot phase, the first virtual robot started work in asset accounting in August 2019, and has since been entering and booking capital goods in the system. The employees in this area have thus gained time for more demanding tasks such as analysing the recorded data. At present, several bots are already in use, and Audi intends to continuously increase the number of digital assistants. Starting in 2020, the company plans to equip some of its digital assistants with artificial intelligence.