About 1,500 taxi drivers from ComfortDelGro have been trained in digital skills, now capable of using various apps to improve productivity.


About 1,500 taxi drivers from ComfortDelGro have been trained in digital skills, as part of nationwide efforts to help workers hop on board Singapore's digital transformation journey. These drivers are now capable of using various apps to improve productivity and also to accept digital payments from passengers, the taxi operator said yesterday.

The [email protected] app provides real-time flight arrival and taxi queue information They are the first batches of drivers to have completed a customised SkillsFuture for Digital Workplace one-day training programme, which started about three months ago. A total of 10,000 drivers out of ComfortDelGro's 25,000 cabbies will be trained by the end of next year.

At an event to give an update on the number of drivers in the programme at the company's office in Sin Ming Avenue, ComfortDelGro Taxi Chief Executive Officer Ang Wei Neng said it will look into expanding the programme to the remaining drivers after the 10,000 drivers have been trained. He said that of those who have attended the programme so far, about two-thirds are in their 60s. Participants are invited to join the programme and encouraged to sign up for it.

The courses teaches drivers how to accept digital payments from passengers "Despite their age, they have not stopped learning, and have found the course useful," he said. "They now know better how apps such as the CDG Driver App can help them know the hot spots with high demand for taxis, be kept up to date on traffic conditions and eventually get more booking jobs."

Drivers also learnt to use apps such as Parking.sg, which allows them to digitally pay for parking charges, and [email protected], which provides drivers with real-time flight arrival and taxi queue information at Changi Airport. Taxi driver Tan Kim Buck, 69, who attended the course two months ago, said the apps he learnt to use during the course have helped him increase his earnings by about 15% to 20%. "There is time saved, and this time saved can be converted into extra trips," he said.

A total of 10,000 ComfortDelGro cabbies will be trainined by the end of next year Moving forward, experienced taxi drivers can volunteer to help facilitate the classes. These drivers will be sent for further training, and will commit to co-facilitating one class weekly afterwards. Fifteen drivers have volunteered so far.

Labour chief Ng Chee Meng, who attended a portion of the digital training course yesterday, said that it creates a win-win situation, where firms, drivers and commuters all benefit. He urged drivers and workers in all other industries to take the initiative and help in Singapore's industry transformation efforts. "Take action, act upon your beliefs, communicate with each other so that you can share what (you) are doing, what the best methods are."